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Nationwide Decorating SuppliesStill Safely Delivering NationwideOver 30 Years Experience
ORDERING SUSPENDED: We have now reached our order limit for today, we will re-open ordering on Tuesday. Apologies for any inconvenience.

Covid-19

Thank you for visiting our site and continuing to support our business. We are trying to provide as normal a service as possible during these tough times and ensure our customers can get the products they need from us whilst maintaining the highest level of health and safety procedures to protect our staff and customers.

Our store in Nottingham is still closed but we are now operating our warehouse in order to supply orders through our website. Due to the difficult trading situation, there are a few measures we have had to put in place in order to operate during this period. The delivery price has had to be increased as courier resource shortages has drven up the delivery cost which we need to pass on during this period.

We have set out below these measures and our current trading terms, please have a read through:

  1. Minimum Order value of £70

    This is a temporary measure due to the current situation. We have staff restrictions and there is a longer period for our warehouse staff to safely pick, pack and despatch your orders.

  2. Delivery Information

    • Delivery times are slightly more than our usual next day service. Our couriers are saying to allow 2 – 4 working days for your order to arrive.
    • Our couriers are operating a non-contact drop off service where possible
    • Delivery charge is £9.95 on all orders
  3. Contacting Us

    • Email: Please email us at support@decoratingwarehouse.co.uk with any enquiries and we will get back to you as soon as we can. This may be a little longer than usual so please bear with us.

    • Phone calls: We are unable to receive any phone calls during this period due to staff restrictions

  4. Ordering suspension

    If we get to a point where we reach maximum capacity for fulfilling orders, we will have to suspend ordering online for a short period in order for us to catch up.

    We will aim to do this as little as possible and get ordering available again quickly.

    So if you find you are unable place an order at checkout, please check back again a few hours later.

  5. How we are working safely

    Here at Decorating Warehouse the health and safety of our staff and customers is of paramount importance and we are putting strict measures in place in order to protect everyone involved.

    We have a small ratio of staff to warehouse space to make it easier to keep a safe distance at all times. No other person will be allowed in the warehouse.

    Our staff will have PPE and be working to a strict hand washing / sanitising policy to create the safest working environment we possibly can.

Thank you for your understanding in this situation and thank you for your support